As most of our loyal users know, ShapeShift transitioned to a DAO in July last year. This has proven to be an amazing journey, allowing us to offer so much more to our users, such as more options for buying, trading, investing, managing your assets, and the convenience of our new, open-source app

To move a step closer toward complete decentralization, we had to make sure everyone had the ability to experience the expanding DeFi universe from anywhere in the world. The new mobile app support and user migration greatly expands the flexibility, mobility, and features users can access when interacting with the decentralized world while providing them with the sleek interface everybody loves!

In addition to the new web and mobile app, the ShapeShift team is migrating users from our legacy apps一i.e, and the former mobile app一to the new completely open-source web and mobile app. 

New Mobile App and Migration

Already have the ShapeShift app installed? No problem! To make this migration as easy for our legacy mobile users as possible, we have packaged all the functionality of into native iOS and Android apps. These are available for download from the respective app stores. This also supports the broader efforts to sunset ShapeShift’s legacy, centralized infrastructure that the old mobile app depended on. If an existing user opens up the new mobile app and is already logged in to the legacy mobile app on their device, their keys should be automatically imported into the new version of the app, and they should see a special welcome screen announcing the update. 

When an existing user opens the new mobile app or and isn’t logged in, they should see two options: “Create Wallet” and “Import Wallet”. If the user selects “Import Wallet”, they will see to either import a wallet via seed phrase or log in to their existing wallet with email and password. If they input their email and password, their encrypted seed is retrieved from ShapeShift’s legacy servers, decrypted, and saved to the device’s secure storage. Easy-to-follow instructions on how to do this can be found here

The “Log in with ShapeShift” option will continue being displayed until all legacy ShapeShift infrastructure is sunset.

Sunsetting And Migrating All of Our Web Users

Since releasing our open-source web app, all ShapeShift native wallet users can import their legacy ShapeShift native wallet to by signing in via email and password. The most efficient way to back up your wallet is to log in to the new and import your wallet.

  1. Click “Connect Wallet” on
  2. Select ShapeShift
  3. Click the link to “Log in” at the bottom of the modal and follow the instructions

Alternatively, you can follow these steps to access your seed phrase in the ShapeShift mobile app:

1. From your Dashboard, click the settings gear at the top right of your ShapeShift app

2. Under Account, click “Backup My Wallet”

3. Click the eye icon 👁️ at the bottom to view your Secret Recovery Phrase

Easy-to-follow instructions on how to do so can be found here

Our legacy web app has been sunsetted and will not be accessible going forward. All users who visit the legacy web app, will now be redirected to our open-source web app—

To Continue Using ShapeShift

As ShapeShift moves to fully decentralize its organization and products, we're migrating away from email and password login. This means the ability to log into your wallet on former ShapeShift mobile app or on has been phased out entirely. Therefore, to continue accessing your ShapeShift account, you must back up your 12-word secret recovery phrase, following the instructions provided above or log in with your credentials in the new app.

If you do not have an account with ShapeShift, you can simply create a new ShapeShift wallet or connect via one of our many supported external wallets. The new mobile app currently supports ShapeShift Native Wallet and WalletConnect with other major external wallets coming to the mobile app very soon. In the meantime, users can access the web app if they wish to connect via MetaMask, KeepKey or any other supported wallet.

All Chains, All Protocols, All Wallets

Springing off the driving momentum of recent chain and protocol integrations such as THORChain and Avalanche, our app is quickly becoming the easiest way to interact with the Web3 ecosystem. We continue to position ourselves as the best free app to buy, sell, earn, track, and trade assets while providing an innovative approach to user experience and transparency—whether on the go or in your home. 

Additional Resources